How MotoMart JA collects, uses, and protects your information.
Last updated: July 7, 2026
MotoMart JA ("we", "us", or "our") operates the online vehicle auction and marketplace platform available at motomartja.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
We collect information you provide directly to us, such as your full name, email address, phone number, Tax Registration Number (TRN), residential address, date of birth, and government-issued identification documents when you register, verify your identity, list a vehicle, or place a bid. We also collect transaction data including wallet balances, payment references, and receipt uploads.
We do not sell your personal information. We may share it with payment processors (e.g. PowerTranz, PayPal), financing partners (e.g. NCB, Scotiabank, Infinity Credit Union) when you apply for financing, and regulatory authorities where required by law. Sellers and buyers can see limited profile information necessary to complete a transaction.
We use administrative, technical, and physical safeguards to protect your personal information. Identity documents are stored with restricted access and are only viewable by verified administrators and authorized verification staff. However, no method of transmission over the Internet is 100% secure.
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request access to, correction of, or deletion of your personal data by contacting our support team. You may also deactivate your account at any time, though certain transaction records are retained for legal compliance.
If you have questions about this Privacy Policy, please reach out through our Support page or live chat.